It has been quite a summer for us. I won’t talk about the weather; we have no control of that, and complaining didn't help. We’ve had house guests, have travelled 800 miles one way to visit our daughter and family, experienced some family “drama”, and had a few sick days. To add to my frustration (my husband wishes it was never invented), I had limited Internet connection, brought to our attention every time we had a rain storm. Our provider refuses to upgrade equipment because its too expensive. We need at least 200 new homes in our valley before they will upgrade, and that will never happen. We have neighbors who make a fuss when a single house is added to our area. I guess this is the cost of living in a rural area.
“Customer Service” from our telephone and Internet provider is not what it used to be. After dialing the posted telephone number for customer service and waiting on hold for twenty minutes, the first available person to take my call was located on the opposite side of the globe, English was not their first language and their responses to my question were listed on their prompt sheet. I think I have more grey hair after my experiences this summer. We are now on a trial period with a new company, and they are working hard to get us service that is at least reasonably efficient. In the meantime, my beloved husband of 53 years keeps asking, “How did we get along so well when there was no Internet, cell phones, or texting?”
Apparently we did quite well!
Tags: Family Travel Guests Weather